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Microsoft has set up a dedicated support line for Surface Studio owners

If you’re shelling out $3000 or more for a new computer, you’re going to want to receive some pretty good customer service if something happens to goes wrong — and that’s exactly what Microsoft is hoping to deliver to Surface Studio owners with its new support hotline.

Customers will be able to call the dedicated phone line with any questions, comments or concerns they have about their computer, which is a service I’m sure will be appreciated by many early adopters as — like any new device — the Surface Studio is bound to suffer from a couple of minor teething problems.

So why are we only finding out about the new support platform now? Well, it’s been revealed by Thurrott that Microsoft has already started shipping the Surface Studio to customers who pre-ordered a unit on the first day of availability, and they’ve reportedly received the phone number by email.

If you like the sound of the Surface Studio but haven’t got round to placing an order yet, you’ll probably be glad to hear that Microsoft is still accepting “pre-orders” for the device. Unfortunately, they won’t start shipping until early next year. As for an exact date, your guess is as good as ours.

https://www.thurrott.com/hardware/85576/microsoft-dedicated-support-line-surface-studio-owners

Posted by Editorial Team on 10:28 PM in

IS APPLE PLANNING A FOLDABLE IPHONE 8?

Next year marks the tenth anniversary of the iPhone, and Apple is widely thought to be planning something major for the double-digit birthday of its flagship product. And judging by a new patent awarded to Apple, the iPhone 8 may well confound even the most speculative of analysts.

Published by the United States Patent and Trademark Office on Monday, Apple’s latest patentdescribes a foldable iPhone concept that uses carbon nanotubes to allow the smartphone to fold completely in half.

Apple has been exploring the concept of foldable and bendable smartphones since 2013, with patents including a Flexible Electronic Device from 2015 that made use of flexible printed circuits, flexible batteries and flexible displays.

A patent for a foldable smartphone was awarded to Apple Tuesday by the United States Patent and Trademark Office. 

It is not the only smartphone manufacturer to be looking into such concepts, with chief rival Samsung filing dozens of patents relating to such technology. Whether or not any of them find their way into actual products remains to be seen, but the continued interest suggests the companies are serious about at least attempting to make the concept a reality.

The relatively anti-climactic launch of the iPhone 7 appears to be proof that Apple is switching to a three-year iPhone cycle. The Cupertino company previously took two years between full-model changes, however the device unveiled in September was more of an incremental upgrade of its predecessor, the iPhone 6s.

Industry analysts have pointed to a slowing market and limited advancements in smartphone functions as reasons for Apple’s switch.

Apple reported its first decline in iPhone sales earlier this year, with a 16 percent drop in it Q2 2016 results. CEO Tim Cook cited the pace of smartphone upgrades as a reason for the slump, saying the iPhone 6s was unable to match the “accelerated” upgrade cycle the company achieved when it launched the iPhone 6 in 2014.

Posted by Editorial Team on 12:34 AM in